A complaint letter template is generally written by the customer to the business people or by subordinates to the seniors, and it can be written for personal as well as business reasons. If you create an effective complaint letter, then you must have to add five key elements that are background, problem statement with cause and effect, possible suggested solution, warning if the problem is serious, as well as proper closing of the letter. A warning section is optional, which depends on the situation or a problem. The matter of the fact is, narrow-minded people will often make complaints seem like a personal affront. However, you can lodge a complaint by writing a complaint letter when you come to realize someone has cheated you badly.
Importance of Complaint Letter:
In business, companies, customers or clients can file a complaint when they receive faulty products or poor service from the other party. A complaint letter always tries to resolve a problem with a business before seeking help from a consumer protection agency or from a court. Moreover, this letter helps individuals to file a complaint professionally to get justice. There are certain organizations and companies that have separate departments to handle customer complaints. This is because they really want to resolve all the issues of their customers regarding their problems with their products and services. But it is also a fact that in the hassle of society, we can’t even get justice unless we make a written complaint.
Functionality of Complaint Letter:
A formal written complaint letter will put your complaint on record, and it is the best advantage of filing a complaint. This letter will help you to highlight the reasons why you are lodging a complaint. Moreover, this letter provides you with a way to preserve your legal rights to file a complaint in a situation where you feel that no one is listening to you. Going further, a smartly written complaint letter will let the other party know you are serious about pursuing your concerns. It further indicates that you can go to any court of law if your concerns are not addressed or resolved. That is the sole reason why companies and businesses respond quickly to complaints from their customers.
Templates for Complaint Letter:
